Contact
Get in touch with the AI Extension team.
Interested in early access?
Join our waitlist for priority access and founding member benefits.
Join WaitlistWhat to expect
What you can expect from us
- A reply within one business day
- Every message is read by the team that builds the product. We reply within one business day — usually faster.
- Direct contact with the makers
- No ticket queues or call centers. You talk to the people who design the templates and train the AI documentation.
- Advice without obligations
- Ask us anything about templates, AI documentation or quotes. We will tell you honestly whether AI Extension fits your projects.
FAQ
Frequently asked questions
How quickly do you respond to questions?
We reply to every email within one business day. During the founding member period, partners with an active account get priority: most technical questions are answered the same day.
Who will answer my question?
Your message goes straight to the product team — the people who build the configuration templates and AI documentation. No first-line support, no scripts.
In which languages can I contact you?
You can write to us in English, Dutch, German, French, Italian, Spanish, Polish or Czech. We answer in the language you write in.
Can I discuss a partnership or pilot project?
Yes. We actively work with Loxone Partners on pilot projects and integrations. Send us a short description of your project and we will schedule a call.